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Return and complaint

Newsletter

Refund or replacement

The customer has the right to return or exchange the purchased goods without giving any reason within 14 days of the conclusion of the agreement. Required return receipt is:

1. Please return the product with labels and without signs of wearing. The product may not be in any way destroyed, and its condition should be as it was sent to the customer. In case of failure to meet the above conditions, the purchase will not be refunded or exchanged. If possible, please also include proof of purchase. Please send the product to the following address:

Tectonic Architekci Marta Dyszkant
Alabastrowa street 33/1
62-081 Baranowo
tel. + 48 662 019 419

2. Attach the completed return form.

Shipping cost is paid by the customer.
The return of money is made within 14 days from the date of notification. Form of refund will be the same as the form of payment made by the Client.

The complaint

If you would like to make a complaint about the product, please contact us writing to the following address: store@lebrate.eu

1. Please, send the product to the following address:

Tectonic Architekci Marta Dyszkant
Alabastrowa street 33/1
62-081 Baranowo
tel. + 48 662 019 419

2. Attach the completed complaint form.

You have received different product than in the order. We will try to help as soon as possible, in this situation, please contact us and write to the following address: store@lebrate.eu